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Cargo – Global Account Manager / Project Management

Full time Singapore Airlines Jobs in Accounting & Finance Email Job
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Job Detail

  • Offered Salary 1000
  • Experience 2 Years
  • Gender Male
  • Industry Management
  • Qualifications Diploma

Job Description


Job Description

The successful candidate will join the Global Sales department in SIA Cargo Division. 

Key Responsibilities:

Partnership Programs

• Conceptualize the Global Partnership Programs targeting key multinational forwarders.
• Negotiate incentive programs with the aim to secure buy-in and generate support from the partners
• Implement the Global Partnership Program and getting buy-in internally from our stations to support the program in order to achieve improved company performance together.
• Nurture partnerships with key personnel of the forwarders to promote joint business development.
• Coordinate RFP exercises between partner and overseas stations; and provide an escalation channel to address operational issues.
• Manage and resolve conflict between forwarder partners and our stations at local level and regional level.

Digitalization Initiatives

• Oversee the development of Digitalization Initiatives (e.g. SFM, Distribution Platforms, Partner’s Portal) for sales teams and manage stakeholders to achieve project objectives
• Constant engagement and review of business processes with users to identify and evaluate business requirements for project enhancement
• Manage the implementation of system enhancements with ITD and relevant stakeholders
• Lead Change Management activities and provide training and support to users to drive adoption Identify and measure success metrics and track progress of users
• Handle UAT activities to support implementation of new functions and bug fixes
• Provide administrative support such as documenting business requirements, reporting project progress, creating user manuals and handling data migration


• University degree, preferably with industry experience or business development experience

• Technical Skills and Knowledge – Good analytical skills. Project Management skills. Comfortable with Digitalisation Tools. Prior experience in logistics preferable in an air freight related organization is an added advantage

• Personal Characteristics and Behavior – Independent and self-starter with good communication and interpersonal skills; a team player who is able to motivate subordinates

• Confident and has the ability to communicate and relate with people of diverse background.

• Ability to manage and negotiate with very senior level executives (both in ranks and age) of the freight forwarding industry.

• Strong business acumen.

• Business tenacity.


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