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Product Specialist

Full time ABB Careers in Engineering Email Job
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Job Detail

  • Offered Salary 1000
  • Experience 2 Years
  • Gender Male
  • Industry Management
  • Qualifications Degree Bachelor

Job Description

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

ABB Distribution Solutions are a global leader in power distribution solutions, delivering pioneering low and medium-voltage innovations and services. We care about your tomorrow, providing solutions for a smarter, safer, environmentally friendly and more reliable flow and distribution of electricity.

For our Marketing, Sales and Product Management team, understanding the full potential of our technology and the trends in our markets is highly rewarding. In addition, helping customers all over the world improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose.

The role reports to LPG Manager and is located in Pinetops, North Carolina. As a Product Specialist, need to perform various product, system or service life cycle activities supporting development, launch, maintenance, pricing, training and profitability.

Your responsibilities

  • Collaborate with internal LBU (Local Business Unit​) teams (i.e. manufacturing, quality, engineering, supply chain, and logistics) to ensure customer satisfaction (e.g. zero series support, cost monitoring, etc).
  • Prepare various analyses by product and competitors.
  • Collaborates with internal teams to share data as needed.
  • Support customer and colleagues with technical and application knowhow (e.g. homologation processes) and assists resolution of customer issues.
  • Support the LBU in Design To Order (DTO) and Engineer To Order (ETO) according the BU/GPG Guideline and propose product enhancement ideas to Product Managers in GPM (Global Product Management) team.
  • Contribute to the idea capture and definition of new product/system/service technical characteristics for product development, by providing specific expertise, coming also from existing portfolio.
  • Assist sales and marketing teams in the launch of new products and contributes to marketing plans.
  • Prepare, together with GPM team and with Marketing & Communication (MarCom), required marketing and promotional tools (e.g. presentation, catalogue etc.).
  • Create together with GPM teams external and internal product training modules and programs.
  • Product launch – Support the product/system/service development process from project specification to product/system/service launch. Assists sales and marketing teams in the launch and selling of new products/systems/services.
  • Customer relations – Collaborates with internal teams (i.e. Manufacturing, Quality, Engineering, Research & Development, Supply Chain, and Logistics) to ensure customer satisfaction. Assists with resolution of customer product/system/service issues and may accompany internal partners to customer sites.
  • Sales targets: Participates in determining sales targets for sales force.
  • Marketing plan: Collaborates to define marketing plans in order to promote sales activities.
  • Training: Delivers new product/system/service training to internal teams and customers.
  • Price list: Prepares price lists for review and approval, and delivers customer quotations.
  • Analysis: Prepares various analyses by market, product and competitors.
  • Collaborates with internal teams to share data as needed.
  • Marketing tools: Contributes to the preparation of marketing tools to support the business and the Sales organizations.
  • Product improvement: Proposes new product/system/service development or product/system/service enhancements in order to offer suitable and unique solutions to customer needs.
  • Contributes to the definition of new product/system service technical characteristics by providing specific expertise.

Your background

  • Minimum BA/BS engineering, electrical preferred with minimum of 2 years of product management, engineering, or business experience.
  • Up to 30% travel required, including possibly some international travel.
  • Candidates must already have a work authorization that would permit them to work for ABB in the US.
  • English, oral and written fluency.
  • Exceptional listening, spoken and written communication, and presentation skills as well as out-standing interpersonal skills.
  • Strong organizational skills and ability to easily manage large amounts of competing priorities.
  • Ability to synthesize complex ideas and concepts and communicate them in technical and commercial terms as well as in layman’s terms for end users.
  • Confident speaking in front of and interacting with groups of professionals of varying backgrounds and technical ability.
  • Solid understanding of electrical power systems, and related applications and terminology.
  • Strong project management skills and ability to manage multiple priorities and high priority projects.
  • Strong teaming skills allowing bringing together diverse views and leading teams to accomplish tough challenges with successful outcomes.
  • Ability to arrive at creative solutions that are not readily apparent and to turn unclear facts into logical patterns and concepts.
  • Preferred:
  • MBA and/or Project management certification.
  • Language – Spanish, oral and written fluency.

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