Offered Salary 1000
Experience 2 Years
Qualifications Degree Bachelor
- Genuine service personality, with high EQ.
- Minimum 4 years’ experience in Hospitality industry.
- Minimum 2 years’ experience as a specialist in a Supervisory role / similar experience in a 5 star hospitality industry.
- Minimum of a high school diploma / College degree in Hotel Management or a related field.
- Complete knowledge of HACCP guidelines and local Hygiene laws.
- Oversee and ensure all operational tasks in Stewarding are conducted in line with the service standards and procedures.
- Coaching and training on-the-job.
- Providing constructive feedback (on- and off-the-job).
- Analyzing operations and assigning resources accordingly.
- Conducting huddles during shifts to ensure seamless communication.
- Prevent complaints and ensure adequate service recovery where needed.
- Pro-actively communicate with fellow Ambassadors, always with the guest’s interests at heart.