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Executive / Senior Executive Learner Experience

Full time Singapore Airlines Jobs in  Human Resources Email Job
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Job Detail

  • Offered Salary 1000
  • Experience Less Than 1 Year
  • Gender Male
  • Industry Management
  • Qualifications Degree Bachelor

Job Description

Job Description

The successful candidate will join the Corporate Learning department in SIA Human Resources Division to improve the overall employee learning experience and to drive adoption of e-learning and learning technologies, overseeing the digital skilling suite.

Key Responsibilities:

E-Learning Design & Development, Content Curation 

  • Partner with IT, Business Units, and Vendors to convert e-learning courseware to be mobile-compatible 
  • Partner Business Units (including Safety, Legal, Risk Management, Cybersecurity) and Vendors to design and develop e-learning for compliance 
  • Curate relevant learning material from external sources that meet SIA’s learning needs, publish in SKIES (internal learning portal), and communicate to drive take-up 
  • Primary subject matter expert in e-learning design & development methodology and tools, to guide Instructors and / or Business Units in using e-learning development tools (eg: Articulate Storyline) 

Partner Internal stakeholders and vendors on Learning Systems availability and functionality  

  • Partner internal and external stakeholders to test, implement, and communicate enhancements to learning systems
  • Manage design and user experience of learning systems, including updating the homepage of SKIES 
  • Coordinate with stakeholders to troubleshoot and resolve complex technical issues upon escalation in a timely manner 
  • Guide Learning Shared Services (LSS) team

Drive online and self-directed learning culture 

  • Plan and run broad-based and / or targeted learning campaigns, leveraging online learning resources, for global workforce or specific segments 
  • Propose sustainable incentive programme to drive continuous learning 
  • Develop and implement ‘voice of learner’ concept, including application and measurement of metrics

Manage Organisation’s Digital Skilling Efforts  

  • Partner ITD on development and publishing of Foundational Digital Skilling roadmaps for all Ground Staff 
  • Partner ITD on development and publishing of Intermediate & Advanced Digital Skilling roadmaps, for Role-Based Skilling of identified personnel
  • Provide guidance deployment and administration of Digital courses, including registration, assessments / certification, tracking of completion, and sourcing of suitable grants where applicable. 


  • Degree in any discipline
  • Comfortable in working with stakeholders and vendors
  • Experience with learning systems or defining business processes is preferred
  • ACTA or ACLP certification is ideal
  • Possess service mindset – customer-oriented (internal customers), proactive
  • Critical thinking and problem-solving skills
  • Attention to detail
  • Business writing skills
  • Able to work well in teams

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